About the Role
Are you a housekeeping supervisor interested in joining a large, luxury property? Join our team at Hotel Grand Pacific! An independent full-service hotel located on Victoria’s beautiful inner harbour, we are proudly affiliated with Preferred Hotels and Resorts.
The Assistant Manager will support our Housekeeping Manager with the training and supervision of housekeeping staff and ensure departmental operations run smoothly to achieve the highest level of guest satisfaction.
We’re looking for a reliable and positive-minded individual who understands housekeeping procedures, excels at building relationships, and is confident with computers.
Requirements
Support the Executive Housekeeper in ensuring smooth operation of the Housekeeping Department
Prepare daily work assignments and deliver pre-shift briefings
Conduct inspections to maintain established cleanliness and service standards
Supervise the Housekeeping team, recognizing high performance and providing additional training when required
Develop and maintain effective communication with all departments
Implement health & safety procedures and ensure any hazards or incidents are promptly reported
Effectively address employee and guest concerns
Assist with the onboarding and training of Housekeeping staff
Assist with scheduling and payroll when required
Complete monthly inventories
Other duties as assigned by the Executive Housekeeper.
What We’re Looking For:
4 years of recent Housekeeping experience in a hotel, with at least 1 year as a supervisor
Proven experience training and coaching housekeepers
Self-starter with a positive, can-do attitude and hands-on management style
Exceptional organizational skills and attention to detail
Clear and effective verbal & written communication skills
Approachable with excellent interpersonal skills
Proficient with MS Outlook, Excel, Word
Knowledge of Opera PMS an asset
Comfortable working flexible hours (mornings, evenings, weekends)
We thank applicants for their interest but are only able to consider candidates with valid authorization to work full-time in Canada.
Salary/Wage
54,000/yr
Other Perks/Benefits
Complimentary onsite parking
Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program)
RRSP matching program available when eligible
Discounted gym membership for Victoria Athletic Club
Subsidized meal program
Food discounts in both our Café and Fathom Restaurant
Discounted room rate for family & friends
Employee discount available at other Preferred Hotels
Generous dry cleaning allowance
Employee recognition & referral program
Treat days, employee events and an annual employee party
We are an equal opportunities employer and value diversity and inclusion in our team.
Accessible Employer: Yes
Open to International applicants with valid Canadian Work permits: Yes
Job Application
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