About the Role
• Interacting with customers (including serving food and drink)
• Ensuring that a high standard of customer service is always maintained
• Overseeing compliance with health and safety regulations (FOH and BOH) at all times
• Running promotional campaigns to market in-house products and events
• Collecting and acting on customer feedback to improve the overall experience for our guests
• Undertaking regular stock checks, placing orders with suppliers and restocking
• Ensuring regular maintenance of the premises, including cleaning and minor repairs
• Recruiting, training and managing staff
• Leading meetings to update and motivate staff members
• Monitoring profitability and performance to ensure sales targets are met or exceeded
• Meeting with the management team to assess pub performance and set sales targets
• Ensuring that the pub adheres to various legal frameworks (liquor acts, safety, etc.)
• Other duties as assigned
Requirements
Strong organizational, multi-tasking and communication skills
Excellent staff management, motivation and leadership skills
High level of timeliness and adhering to quality standards
Strong working knowledge of POS systems and cash out procedures
Experience with ordering and inventory
Experience with scheduling, menu planning and forecasting
Ability to respond positively to high pressure situations
Firm understanding of Employment Standards
Critical thinking and the ability to make decisive decisions
Experience with Tock or equivalent reservation systems
First Aid Level 1
Wine Education (WSET)
Minimum 3 years of experience in a Management role in the Hospitality Industry
Serving it Right
Reading, writing and oral proficiency in the English language
Able to stand for extended periods of time (8+ hours) and lift upwards of 50 lbs
Salary/Wage
50,000
Other Perks/Benefits
• One staff meal per day worked • Manager Gift-card • Staff Discount of 50% at any of our rooms • Extended Health Care • Dental Care • Management Learning + Training Opportunities
Recommended Training
Serving It Right
Accessible Employer: No
Open to International applicants with valid Canadian Work permits: No
Job Application
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